Before we start, we need some information. It's just a few details about the device, the issues you are experiencing and then a disclaimer to sign.
No repairs will go ahead without a signed copy of our repair form.
Now it's time to send your device into us. We recommend packing it securely and couriering it to our office with tracking as we are not responsible for lost devices.
Our address is listed on the repair form and below. Make sure to include the form with your device when sending.
PO Box 455,
Once we receive your device, we will do a preliminary inspection to see what is needed to fix the issue(s) advised by you. After the inspection, we will send you a quote for the repairs which includes parts and expected labour costs.
Once you are happy with the quoted costs and turnaround time, one of our geeks will go ahead and complete the repairs needed for your device to be back to the desired condition.
When all the repairs are completed and payment has been received, we pack your device up securely and courier it back to you.