Comprehensive IT management for small-to-medium businesses. We handle your day-to-day IT operations, providing seamless updates, proactive monitoring, and dependable support.
Our Managed IT service takes all of the IT responsibility, stresses and issues away from you so you can focus on your business instead. We have a team of experts that monitor, secure, backup and update your workstations, systems, networks and overall IT health to make sure they are running smoothly and efficiently. However, sometimes things do go wrong (maybe you deleted some important emails), our helpdesk is here to help when you need it.
IT Support is a helpdesk-only service which means we can only react to issues, problems or requests. Managed IT is a proactive service with the aim of eliminating IT headaches by resolving the same issues, problems or requests before you even notice. For example, when a workstations hard drive is near capacity, we will run disk cleaning automations, so the user never receives a "disk is full" error.
Monitoring the health of your business devices and systems 24/7 helps us identify and resolve issues before you notice them.
All OS patching and updates for your business systems and applications are automated and applied behind-the-scenes.
Protecting your business devices is extremely important, we do this through advanced firewalls and threat hunting.
Implementing a robust, secure and efficient network with uninterrupted Wi-Fi coverage means your connected no matter what.
Licensing for Microsoft 365 products such as Exchange, OneDrive, Teams and Office apps is built in to our agreements as standard.
Incoming and outgoing emails are filtered for spam/phishing attempts, user spoofing, sensitive information and more.
By enrolling all users in security awareness training ensures they are able to identify and avoid potential malicious threats or attacks.
Data protection policies allow your business to ensure sensitive data is secure and protected from being exported or shared.
Automated backup systems take copies of your business data and stores it securely off-site, ready if needed for recovery.
Our experts are ready to help with any issues, questions or requests via our support helpdesk which is just an email away.
With regular reporting on what is happening and scheduled meetings, nothing gets missed and everyone is on the same page.
