Collecting Personal Information
We may collect personal information about you when you interact with us, including when you visit our website, make an enquiry or purchase products or services from us. The types of personal information we may collect include your name, contact details (such as your address, email address and phone number), payment information and any other information you provide to us.
We may also collect information automatically when you use our website, such as your IP address, device type, browser type and version, and browsing activity.
Using Personal Information
We use the personal information we collect for the following purposes:
– to provide our products and services to you;
– to communicate with you about your enquiries and orders;
– to process your payments;
– to improve our website and services; and
– to comply with our legal obligations.
Disclosing Personal Information
We may disclose your personal information to third parties, including:
– service providers who assist us in providing our products and services to you (such as payment processors and delivery companies);
– our professional advisors, such as lawyers and accountants;
– government authorities or other third parties where required by law; and
– other parties with your consent.
We will take reasonable steps to ensure that any third parties to whom we disclose your personal information are bound by appropriate confidentiality and privacy obligations.
Protecting Personal Information
We take reasonable steps to protect the personal information we collect from misuse, interference, loss, unauthorised access, modification or disclosure. We use a range of physical, technical and administrative measures to protect personal information, including firewalls, data encryption, access controls and staff training.
Accessing and Correcting Personal Information
You have the right to request access to the personal information we hold about you, and to request that we correct or delete any personal information that is inaccurate, out of date, incomplete or irrelevant. To make a request, please contact us using the details provided below.